Check out Discovery on a Budget: Part II by by. Here is an excerpt:

Welcome to the second installment of the “Discovery on a Budget” series, in which we explore how to conduct effective discovery research when there is no existing data to comb through, no stakeholders to interview, and no slush fund to draw upon. In part 1 of this series, we discussed how it…

The full article is available here.

Check out Content strategy pitfalls podcast: change management by Gretyl Kinsey. Here is an excerpt:

The next installment in an occasional series on how to avoid pitfalls in your content strategy.

In this podcast, Gretyl Kinsey and Bill Swallow discuss common change management problems and how to make sure your content strategy accounts for them.

Related links:

  • Content strategy versus human…

The full article is available here.

Check out Working with External User Researchers: Part II by by , ,. Here is an excerpt:

In the first installment of the Working with External User Researchers series, we explored the reasons why you might hire a user researcher on contract and helpful things to consider in choosing one. This time, we talk about getting the actual work done.

You’ve hired a user researcher for…

The full article is available here.

Check out Have You Stopped Indexing Your Flare Projects? Not So Fast… by noreply@blogger.com (Neil Perlin). Here is an excerpt:

Many Flare authors no longer create indexes for their targets, instead relying on the search feature. It makes sense. Most authors find indexing tedious, so the search feature is a simple and widely accepted alternative. And if you use TopNav skins for your targets, there’s no index option…

The full article is available here.

Check out How the buying journey has affected the overall delivery of content by Thomas Aldous. Here is an excerpt:

Throughout the years there have been quite a few changes to the tools and standards being used within the TechComm industry. For about 25 years or so, I have been able to witness the growth of some of the most effective methods available to create, manage and publish content. For a long time,…

The full article is available here.

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