At MadCap Software, we are often asked about the Darwin Information Typing Architecture (DITA) methodology and how it compares or relates to what we do. With this blog post, I will provide a high-level overview of technologies, capabilities, and comparisons of both MadCap Flare and DITA. What is DITA in Technical Writing? First, DITA is […]

The post What is DITA and How Does it Differ From MadCap Flare? appeared first on MadBlog: The Official Technical Communications Blog for MadCap Software.

For more info: https://contentmarketinginstitute.com/the-story-of-content-rise-of-the-new-marketing/

Technology has changed the game. Consumers can ignore advertising and marketing at will. To break through the clutter, brands need to tell remarkable stories worth listening to and become the media in the process.

The Story of Content: Rise of the New Marketing, a new documentary by the Content Marketing Institute, is the first comprehensive film of its kind for the industry. It explores the evolution of content marketing through the eyes of the world’s biggest leading brands such as Red Bull, Kraft and Marriott; and marketing influencers, including Joe Pulizzi, Ann Handley, Scott Stratten, Jay Baer and more. Featuring case studies from early pioneers to today’s marketing innovators, you’ll learn how content marketing has been–and will continue– to change business and media forever.

Download our discussion guide to explore the documentary and its theme more deeply, and help you share the conversation with your executives, your colleagues, your associations and beyond: http://contentmarketinginstitute.com/…

FOR TONS MORE advice & education

Content Marketing Institute

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The original video is available here.

Hannah Kirk has great ideas about how technical writing and content strategy can support each other.

She’s not a typical tech writer. She loves and appreciates technical documentation and enjoys practicing it. But she has always been more interested in strategy. And she has always spent a lot of time thinking about how content is organized.

Hannah Kirk: Connecting Technical Writing and Content Strategy – Episode 70

Content Strategy Insights interviews are hosted by Larry Swanson of Elless Media.

The original video is available here.

Sometimes treating docs as code seems overly complicated. Let’s break it into component parts – static site generators, development environments, source control, continuous integration, hosting, deployment, and testing docs. Yes there is a stack here to learn, but now you can take tutorials one-at-a-time no matter where you are in a docs-as-code exploration.

Go to docslikecode.com/learn to take a look!

With this new series of online tutorials I hope to provide a simplified view of static site generators plus the continuous configuration and deployment scenarios you can use for docs like code. The idea is to show the different “adventures” you can take through docs like code tooling. Then, there are also articles that help you evaluate each of three (yes, three!) static site generators – Hugo, Jekyll, and Sphinx.

Sphinx with Read the Docs

Sphinx screenshot
Sphinx with Alabaster theme on Readthedocs.org

This combination is a powerful one, and you can go completely through from setting up a GitHub repository with Sphinx for builds and RST as source, to connecting the repo by manually setting up the webhook so that it builds automatically to readthedocs.org. The theme is the Alabaster theme, as shown. With a simple change in the Sphinx configuration you can also use Markdown as source. This possible substitution shows the flexibility of any of these adventures.

Jekyll with GitHub Pages

Jekyll screenshot
Jekyll with Minimal Mistakes theme on GitHub Pages

For this opinionated walkthrough, you learn how to set up a GitHub repository with Jekyll and Markdown as source that uses GitHub Pages to automatically deploy the web pages to a web site. The theme is the Minimal Mistakes theme, which can be easily upgraded as the theme author continues to maintain the theme. Plus, you can deploy to GitHub Pages with a single configuration setting.

 

Hugo with Netlify

Hugo screenshot
Hugo with Learn theme on Netlify

If you’re interested in a Go-based workflow with no dependencies, you could go through the Hugo scenario. Set up a GitHub repository with Hugo and Markdown as source, then use Netlify to deploy a documentation site. The theme in place is the Learn theme, based on the Grav Learn theme.

 

I know there are many more combinations of build systems, testing possibilities, and static site generators and I welcome more tutorials! I know Asciidoc has another great build system that has another source type. We can also learn a lot about the templating engines in each system. Please submit a pull request if you have more ideas, and please use these tutorials for workshops or self-guided learning.

The post Tutorials for Static Site Generators on docslikecode.com first appeared on Just Write Click.

Maybe it’s a subordinate clause lesson, because that’s the key here.

From the June 2021 Scientific American, page 62:

In Lisbon, Portugal, the social centers Disgraça and RDA69,
which strive to re-create community life in an otherwise highly
fragmented urban situation, reached out with free or cheap food
to whoever needed it.

https://www.scientificamerican.com/index.cfm/_api/render/file/?method=inline&fileID=5F31A1C3-AF1A-4CF0-A00D504B5F075088 (probably a paywall)

Last line. Shouldn’t that be “to whomever…”? After all, “to” is a preposition, so we should use the objective case, right? Nope.

Here’s the rule:

Go from the inside to the outside.

What’s inside the prepositional phrase? A noun clause! And “who” (well, “whoever”) is the subject of “needed,” so it gets the nominative case!

So there you have it. Sometimes you can say “to who.”

There are a variety of reasons for purchasing a new printer, but a likely one is that your old one has just kicked the bucket, leaving you in a jam with a project awaiting completion. This, of course, means you might be a bit agitated as you head out in search of a replacement.

Before leaving, you might read reviews of printer models online. That does not help your mood as people write mostly about problems and disappointments. But, with an idea of the features you want, some brand names, a price range, and low expectations, you venture off to a retailer and make a selection. After you bring the machine home, the goal is to get back in business independently, with no problems, and complete your project.

A couple of years ago, this was my situation, and I purchased a Canon Pixma MX452 All-In-One (printer-copier-fax machine). Now, I am far from tech-savvy, and I was worried because the online reviews were less than stellar. However, it turns out that setup was a breeze. (So much so that recently I bought another Canon printer for my college-bound son.) Within 30 minutes — and with what seemed like little effort on my part — the printer was “talking” to the desktop computer, the iPads, and the kids’ school laptops. Wow, did my mood — and confidence level — change for the better.

Where to Start

The key to my satisfaction was the Canon “Getting Started” guide. This document describes the steps needed to physically set up the printer, start the control panel, and get it communicating with computers through a wireless connection. Find the document online here: http://www.manualsprinter.com/manuals/canon/Canon_PIXMA_MX452.pdf

The guide is effective because it uses an obvious title, detailed illustrations, just enough language, well-ordered steps, and a commonsense layout.

Starting with the title, “Getting Started” seems adequate to indicate this is the first guide to read, and to ensure consumers don’t launch into one of the other three pamphlets that come in the box. The guide also says “Read me first!” at the top, and it has the e-mail address and the toll-free number for tech support as the first paragraph. That is a convenient place so you don’t waste time looking all over the guide trying to remember where you saw that information. Figure 1 below shows the features I describe here.

UH1

Figure 1: The cover of the guide makes clear where to start and where to get technical help.

Well-described illustrations

The guide is clear and simple, with few colors but detailed illustrations. Most importantly, there is enough wording to adequately describe the action in the illustrations. Sometimes, in an attempt to be multilingual, user guides rely too heavily on illustrations and do not have verbiage to clarify the actions (reference some kids’ meal toys, which, made for a worldwide audience, do not include words in the assembly instructions). This guide has just enough wording.

Steps and substeps are clearly numbered, with one sentence for each step. In each black-and-white illustration, the part of the printer that is being addressed is emphasized in gray. In cases where a detail is small, there are zoomed in boxes showing what cannot be seen, down to the shape of a plug. See Figure 2 below.

usehelp2

Figure 2: Zoom-in boxes show hidden details

The guide is readable and not cumbersome, partially thanks to the fact it is printed in just two languages, English and Spanish. When multiple languages are accommodated, the type size tends to get very small and the paper gets quite large, like a car map that you can never fold correctly again.

Makes no assumptions

The layout has an orderly flow, so you can tell where to start and where to look next. In addition, the guide does not presume that a user has set up a printer before or that a user might understand a direction because he or she has done it in the past. Every step is explained with illustrations and words, including tips that are highlighted in pink.

Tips might try to prevent you from doing something you might assume is the next step. For example, Step 1.5 says, “Connect the power cord.” Then it says, “Do not connect the USB cable yet.” Or they might give more detail about what you see. For example, Step 1.7 says, “Select your language then press the OK button.” Then it says, “To change the language setting, press the Back button.”

Once the actions in this guide are complete, the final step instructs you to insert the CDROM into the computer and follow the onscreen directions to complete set-up. Installing the software takes just a few minutes and you are back in business. (For computers or laptops that don’t have a CD player, you go online to complete set-up.)

This Canon Getting Started Guide certainly can be a role model for other guides. It keeps the home user in mind, with simple sentences that adequately describe the action in the illustrations. The physical size of the guide is manageable and not convoluted by too many languages, and the layout progression is clear. This guide made me a happy, confident consumer.

By Deborah Bennick, EH-501, Oct. 15, 2017

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