First speech bubble. https://www.gocomics.com/overboard/2021/08/29 It’s not “all of the sudden,” it’s “all of a sudden.” (I’m not even sure what the derivation of this expression is.) But that’s not even…
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When you move from an unstructured authoring environment to a structured authoring environment, you have many decisions to make. Among those decisions is what you should do with your existing…
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After the title, hardly anything to say about this. https://www.gocomics.com/forbetterorforworse/2021/08/27 It’d be fun if you could actually do this…
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As a product manager for your company’s software product, you already have a lengthy list of tasks to tackle before a product release. If you are selling your product internationally,…
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Containers have become the lingua franca of computing infrastructure, rooted in a vibrant open-source ecosystem. The Open Containers Initiative is working to ensure it stays that way.
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Search and findability issues are the number one complaint that I hear from customers who realize they need a content strategy. Well over 50% of customers from our content strategy…
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I seem to be on a pleonasm kick. I’ve posted on this subject (unnecessary words) several times lately. Well, here’s another. Can you see it? https://www.gocomics.com/glasbergen-cartoons/2021/08/22 If you said that…
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Recording of 'Product overviews vs. getting started tutorials: striking a balance between read-first and try-first user behaviors'
I recently gave a presentation to tekom Europe about product overviews and getting started tutorials. The recording and slides are below.
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I met Dawn Stevens many years ago, at my first Content Management Strategies/DITA North America conference. This was at a time when I was trying to learn more about DITA…
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How to Create an Engaging Learning and Development Program by Maximizing Content Reuse
This guest blog post was written by Jessica Johnston, CMS admin at Cellebrite, a digital intelligence and forensics company. Johnston has an extensive background in technical writing and editing and…