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Check out An Interview with Leigh W. White About DITA for Print, 2nd Edition by ditawriter. Here is an excerpt: Not too long ago the second edition of the popular…

Great examples of technical writing | HelpScribe Source by lightsontoo.

Following up sales by writing a letter of thanks is a good idea and shows a confident company ready to keep communication open even after the sale. Write a formal…

Check out The problem with FAQs in documentation by . Here is an excerpt: Many tech writers have a heavy disdain for FAQs. At first this disdain seemed a bit…

Check out Unifying pre- and post- sales content by Ellis Pratt. Here is an excerpt: From the Cherryleaf Podcast: We ask, should marketing and technical communiations be unified? The post…

Check out ThunderBird: A Sample DITA Documentation Set to Play With by ditawriter. Here is an excerpt: Here’s something I think needs to be more widely known: sample DITA files…

Check out Classic content strategy mistake: re-creating old formatting with new tools by Alan Pringle. Here is an excerpt: This post is part of Scriptorium’s 20th anniversary celebration. A common…

Check out How to Convert a MadCap Flare Target to a Mobile App by Neil Perlin. Here is an excerpt: You just got word from management that your company is…

Check out A Step-by-Step Guide: How to Publish MadCap Flare Content Directly to Salesforce Knowledge by Jennifer Morse. Here is an excerpt: When it comes to adopting a single source…

Technical writers are people who write in normal, accessible language for a variety of subjects, such as writing how to operate a computer program. Find out why it may be…