Check out Content strategy pitfalls podcast: change management by Gretyl Kinsey. Here is an excerpt: The next installment in an occasional series on how to avoid pitfalls in your content strategy. In this podcast, Gretyl Kinsey and Bill Swallow discuss common change management problems and how to make sure your content strategy accounts for them. Related […]

Check out Working with External User Researchers: Part II by by , ,. Here is an excerpt: In the first installment of the Working with External User Researchers series, we explored the reasons why you might hire a user researcher on contract and helpful things to consider in choosing one. This time, we talk about […]

Check out Have You Stopped Indexing Your Flare Projects? Not So Fast… by [email protected] (Neil Perlin). Here is an excerpt: Many Flare authors no longer create indexes for their targets, instead relying on the search feature. It makes sense. Most authors find indexing tedious, so the search feature is a simple and widely accepted alternative. […]

Check out How the buying journey has affected the overall delivery of content by Thomas Aldous. Here is an excerpt: Throughout the years there have been quite a few changes to the tools and standards being used within the TechComm industry. For about 25 years or so, I have been able to witness the growth […]

Check out The King vs. Pawn Game of UI Design by by. Here is an excerpt: If you want to improve your UI design skills, have you tried looking at chess? I know it sounds contrived, but hear me out. I’m going to take a concept from chess and use it to build a toolkit […]

Check out Join me in Orlando in May 2018 for Temperament-based Strategies for Excelling in the Workplace! by Ben. Here is an excerpt: Temperament-based Strategies for Excelling in the Workplace Sunday, May 20, 2018, 1:00-4:30 PM | Ben Woelk Temperament types have big impacts on work relationships. Today’s workplace presents challenges for both introverted and […]