Millions of internet users across the globe are constantly searching for answers and solutions on the web via search engines. Google alone processes 3.5 billion searches per day and 1.2 trillion searches per year worldwide. These huge figures have not gone unnoticed across several companies and businesses who now do all they can to match their content with search engine queries.
But what about technical content such as helps and documentations? Should companies and technical writers post their online help systems to servers that can be accessed and indexed by search engines? And if they do, are there any benefits over other companies and writers who don’t? Let’s find out.