Check out Contextualizing Our Content – One Step Beyond by Neil Perlin. Here is an excerpt:
Neil Perlin is an internationally known consultant, strategist, trainer, and developer for online content in all forms from online help to apps. He is MadCap Certified for MadCap Flare and MadCap Mimic and a long-time Flare and Mimic trainer and consultant. He is the author of various books on…
The full article is available here.