WtD Prague: Empathy in support documentation

by Arnold Burian

Check out WtD Prague: Empathy in support documentation by Sarah Maddox. Here is an excerpt:

This week I’m attending Write the Docs Prague. It’s super exciting to attend a European Write the Docs conference, and to be visiting the lovely city of Prague. This post contains my notes from a talk at the conference. All credit goes to the presenter, any mistakes are my own.

Plamena…

The full article is available here.

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