Check out What’s New in the October 2019 Releases, Part 2: MadCap Central by Jennifer Morse. Here is an excerpt:
Providing searchable and findable documentation to your end users can drastically reduce support calls. When you provide them with the answers they need, wherever they need it on whatever device they are using they become empowered, and that means you have an instant and positive impact on the…
The full article is available here.
