Check out A Step-by-Step Guide: How to Publish MadCap Flare Content Directly to Zendesk by Jennifer Morse. Here is an excerpt:
Content authors rely on MadCap Flare to easily maintain content from a single source, maximize the reuse of content, and publish to multiple channels to support the different consumption needs of their end users. With the release of MadCap Flare 2019, an additional publishing option is now…
The full article is available here.
