Check out MadCap Flare Tip: Why You Should Use Bookmarks With Context-Sensitive Help by Jorgeo Catolico. Here is an excerpt:
Whether in a software application or website, context-sensitive help (CSH) is a great way to quickly present information to users on a specific help topic, relevant to where the user is in the application. But what if the information that the user needs is a specific chunk of content within a…
The full article is available here.
