Check out First look at Document360 — an authoring/publishing tool that satisfies both KB and tech pubs needs by . Here is an excerpt:
Document360 is a new authoring and publishing tool that spans the needs of both support teams creating KB content and technical writers creating documentation. Document360 provides a good balance of features that will satisfy both audiences. Launched in July 2017, Document360 is already growing…
The full article is available here.