Check out A Step-by-Step Guide: How to Publish MadCap Flare Content Directly to Salesforce Knowledge by Jennifer Morse. Here is an excerpt:
When it comes to adopting a single source workflow,MadCap Flare is a powerhouse tool. Content authors rely on Flare to help maximize the reuse of this source content, and to deliver the right content, to the right audience, in whatever format is needed — aka multi-channel publishing. >One such…
The full article is available here.
