Inexpensive Usability Testing

by Arnold Burian

Check out Inexpensive Usability Testing by (Neil Perlin). Here is an excerpt:

(Excerpted from my forthcoming book “Writing Effective Online Content Project Specifications”)
We rarely think of doing usability testing for online help or documentation (online content) because, after all, it’s just text. In fact, online content is text, but software forms a big part of…

The full article is available here.

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