Increase collaboration and content reuse between documentation and training groups

by Arnold Burian

Check out Increase collaboration and content reuse between documentation and training groups by Matthew Armstrong. Here is an excerpt:

Author: Matt Armstrong, Director, Vertical Solutions Sales at Author-it

For organizations focused on improving customer experience, linking the training and documentation teams seems like an easy win.  Our own work with these organizations shows a high level of interest as well an understanding…

The full article is available here.

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