Creating Technical Manuals: A Step-by-Step Approach to Writing User-Friendly Instructions — It’s an outdated book in many ways but … The book’s overall thrust is to force us to clarify our thinking about what a product is, what it does, what are its features and benefits, and how can we best express the answers to such crucial questions without leaving our readers more confused than before. In that task, the authors succeed and excel by any measure. Recommended. #Technical #Writing
