Check out Catering for novices and expert users at stc17 by Sarah Maddox. Here is an excerpt:
This week I’m attending STC Summit 2017, the annual conference of the Society for Technical Communication. These are my notes from one of the sessions at the conference. All credit goes to the presenter, and any mistakes are mine.
Laurian Vega presented a session titled “Novices AND Experts,…
The full article is available here.