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  • Pet Peeves Make for Easy Posts
    by rogersgeorge on January 20, 2018 at 10:25 am

    My pet peeve for today, class, it the phrase “glossary of terms.” A glossary is always of terms, so adding “of terms” is unnecessary (read “redundant”). You may, however, use “terms” if you include a limiting adjective. You might say “glossary […]

  • Transcript of Trends in Technical Communication in 2018 and beyond
    by Ellis Pratt on January 19, 2018 at 11:55 am

    Below is a transcript of our podcast episode Trends in Technical Communication in 2018 and beyond: Welcome to the Cherryleaf podcast. Towards the end of each year, normally on the Cherryleaf Blog, we make predictions for technical communication in the next months and beyond. Because we’ve […]

  • Recording of WTD South Bay presentation: Publishing tools for API documentation
    on January 19, 2018 at 8:00 am

    I recently gave a presentation called "Publishing tools for API documentation" to the Write the Docs South Bay meetup group on January 18, 2018. The location for the meetup was Google's Mountain View campus. […]

  • Mental Illness in the Web Industry
    by by on January 18, 2018 at 1:57 pm

    The picture of the tortured artist has endured for centuries: creative geniuses who struggle with their metaphorical demons and don’t relate to life the same way as most people. Today, we know some of this can be attributed to mental illness: depression, anxiety, bipolar disorder, and many […]

  • Full transcript of Is Google Translate good enough podcast
    by Sarah O'Keefe on January 18, 2018 at 1:00 pm

    00:00 Sarah O’Keefe: Welcome to the Content Strategy Experts podcast brought to you by Scriptorium. Since 1997, Scriptorium has helped companies manage, structure, organize, and distribute content in an efficient way. In episode 21 of this podcast, we wonder, is Google Translate good enough? […]

  • Transcript of Delivering technical documentation via an API
    by Ellis Pratt on January 18, 2018 at 10:29 am

    Below is a transcript of our podcast episode Delivering technical documentation via an API: Welcome to the Cherryleaf podcast. In this episode, we’re going to look at documentation APIs. In a previous podcast we looked at trends in technical communication, and we were debating whether to […]

  • A Poem I Enjoy
    by rogersgeorge on January 18, 2018 at 10:21 am

    Seems everybody is gloomy and pessimistic about the state of our culture. I first ran into this poem more than 50 years ago. (I suppose I ought to add a verse of my own, eh?) I ran into a couple variations of it; I think it dates to the early 1900’s. —Okay, I thought about […]

  • Is Google Translate good enough (podcast)
    by Sarah O'Keefe on January 18, 2018 at 7:00 am

    Bill Swallow discusses the possibilities and the limitations of machine translation tools such as Google Translate. When is Google Translate good enough and when do you need professional (human) translation? Resources: Is Google Translate good enough (article version)? Hierarchy of localization […]

  • Working with External User Researchers: Part I
    by by , , on January 16, 2018 at 3:00 pm

    You’ve got an idea or perhaps some rough sketches, or you have a fully formed product nearing launch. Or maybe you’ve launched it already. Regardless of where you are in the product lifecycle, you know you need to get input from users. You have a few sound options to get this input: […]

  • Reaching your audience through empathy
    by Larry Kunz on January 16, 2018 at 2:13 pm

    On Tuesday, January 23, I’ll give an online talk — along with my colleague Christina Mayr — about empathy and how you can use it to connect technical documentation with its audience. Our talk is part of the “Writing Well” conference. I hope you’ll consider […]

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