Classic content strategy mistake: re-creating old formatting with new tools

Check out Classic content strategy mistake: re-creating old formatting with new tools by Alan Pringle. Here is an excerpt: This post is part of Scriptorium’s 20th anniversary celebration. A common content strategy mistake is duplicating the look-and-feel of existing content when you’re implementing new tools and processes. Your content formatting isn’t as cute as these […]

A Step-by-Step Guide: How to Publish MadCap Flare Content Directly to Salesforce Knowledge

Check out A Step-by-Step Guide: How to Publish MadCap Flare Content Directly to Salesforce Knowledge by Jennifer Morse. Here is an excerpt: When it comes to adopting a single source workflow, MadCap Flare is a powerhouse tool. Content authors rely on Flare to help maximize the reuse of this source content, and to deliver the […]