Check out Using the learningContent DITA topic type by Simon Bate. Here is an excerpt: A few weeks ago, the blog post DITA for learning content introduced the DITA Learning and Training specialization and described how the specialization can help those creating content for electronic delivery through a learning management system (LMS) or other eLearning […]

Check out An Interview with Leigh W. White About DITA for Print, 2nd Edition by ditawriter. Here is an excerpt: Not too long ago the second edition of the popular DITA for Print was published by XML Press. While she is a colleague of mine at IXIASOFT, she lives and works in the States and […]

Check out The problem with FAQs in documentation by . Here is an excerpt: Many tech writers have a heavy disdain for FAQs. At first this disdain seemed a bit unfounded and elitist to me, but now, after a recent project, I’m starting to get the reasons for the disdain. All too often the FAQ […]

Check out Unifying pre- and post- sales content by Ellis Pratt. Here is an excerpt: From the Cherryleaf Podcast: We ask, should marketing and technical communiations be unified? The post Unifying pre- and post- sales content appeared first on The Cherryleaf Blog. The full article is available here.

Check out ThunderBird: A Sample DITA Documentation Set to Play With by ditawriter. Here is an excerpt: Here’s something I think needs to be more widely known: sample DITA files mimicking a professional manual set for a fictitious product called Thunderbird. I’ve been using this example code for a couple of years now in demos […]

Check out Classic content strategy mistake: re-creating old formatting with new tools by Alan Pringle. Here is an excerpt: This post is part of Scriptorium’s 20th anniversary celebration. A common content strategy mistake is duplicating the look-and-feel of existing content when you’re implementing new tools and processes. Your content formatting isn’t as cute as these […]

Check out How to Convert a MadCap Flare Target to a Mobile App by Neil Perlin. Here is an excerpt: You just got word from management that your company is shifting to a mobile orientation. That means the user documentation has to become mobile too. What do you do? The easy solution is to make […]

Check out A Step-by-Step Guide: How to Publish MadCap Flare Content Directly to Salesforce Knowledge by Jennifer Morse. Here is an excerpt: When it comes to adopting a single source workflow, MadCap Flare is a powerhouse tool. Content authors rely on Flare to help maximize the reuse of this source content, and to deliver the […]