There are many factors to consider when selecting an appropriate candidate for a technical writing position, but one that is often overlooked is correlating the work environment history for each candidate with that of the current position. Ideally, a candidate should be able to demonstrate the ability to be effective regardless of the development model […]
To whatever degree you choose to incorporate the constructs of project management in delivering documentation and online help, focus on ensuring the project team is not surprised by what you are (or likely are not) able to deliver. If you are in an organization that values project management, you likely have processes that allow you […]
While waiting in line to have breakfast at a local restaurant, I noticed an interesting and somewhat amusing set of instructions on a toy crane machine: I couldn’t help but smile at the instructions telling me to press the red button when only two green buttons are available. There are a number of lessons we […]
I have read my fair share of books about technical writing, and used numerous books in my technical communication courses. Books about technical writing run the gamut from welcoming and accessible to dry and intimidating. Given what I know about books written for technical writers, I was excited to read a book written for documentation managers. […]
Depending on the size of your organization, the types of products you produce, and your customer base, the customer support team can become one of your best tools in increasing the value of your documentation team. This is especially true in organizations that are dependant on repeat sales or license revenues. To establish and sustain […]
It surprises me how many technical writing candidates show up to an interview with a haphazard collection of past work as writing samples. A number of factors determine the overall impression you make during the hiring process, but your writing samples, how they are assembled, and how you incorporate them into the interview can serve as […]
The amount of content generated and distributed by marketers is staggering. Learn practical ways to integrate A.I. so you don’t waste your time and effort. Kevin Rice, CSMO of Hathway, has rich experience and knowledge in leveraging artificial intelligence to inform every aspect of marketing. He speaks to iMedia about the world of content and […]
Check out Conference Prep: A Closer Look at the MadWorld 2018 Speakers by Rachel Kim. Here is an excerpt: As a follow-up to our Conference Prep: Your Essential Guide to the MadWorld 2018 Schedule article, we’ll now take a look at some of the talented speakers who can’t wait to share their expertise, best practices […]
Best Examples Of Technical Writing Source by uakinci.
Mobile & desktop SEO: Different results, different content strategies Source by DigitalConflux.