Check out The United States General Services Administration and XML/DITA by Thomas Aldous. Here is an excerpt:
https://youtu.be/4XSSvjbrFn0 – Adobe DITA World 2018
As someone in the Technical Communication industry for over 30 years, I have seen many customers’ workflow, trends fizzle out and die and the industry technology blossom into robust platforms that offer more than their original designs. I…
The full article is available here.