The Illusion of Control in Web Design

Check out The Illusion of Control in Web Design by by. Here is an excerpt:

We all want to build robust and engaging web experiences. We scrutinize every detail of an interaction. We spend hours getting the animation swing just right. We refactor our JavaScript to shave tiny fractions of a second off load times. We control absolutely everything we can, but the harsh…

The full article is available here.

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