The problem with FAQs in documentation

Check out The problem with FAQs in documentation by . Here is an excerpt:

Many tech writers have a heavy disdain for FAQs. At first this disdain seemed a bit unfounded and elitist to me, but now, after a recent project, I’m starting to get the reasons for the disdain. All too often the FAQ format is abused by non-writers who want an easy way to write. The list of…

The full article is available here.

Your email address will not be published. Required fields are marked *